We’re excited to announce that KSD, in collaboration with our sister company JackRabbit, has successfully launched a brand-new Digital Training Platform designed specifically for our dealer network. The platform has been created to help our dealers gain deeper product knowledge and enhance customer support across the brands we represent.
The first brand to benefit from this training is Audeze, known for their world class headphones in Pro, Audiophile and Gaming circles. The response so far has been fantastic, with high participation rates and all feedback has been very positive. Dealers have found the platform easy to navigate, and the Audeze product training modules have been praised for being both engaging and informative.
KSD Is Proud To Offer This Resource To Our Dealer Network
Our new digital training platform offers several benefits. It helps employees of our dealers to make better-informed product recommendations, leading to increased sales. It will also improve after-sales care, which encourages customer retention. On top of this, the training strengthens our dealers' ability to troubleshoot common issues and provide immediate solutions, leading to higher overall customer satisfaction.
This Is Just The Beginning!
We're planning to roll out training for more of our brands soon, giving our dealers even more opportunities to strengthen their product knowledge and deliver exceptional service to their customers.
At KSD, we believe in building strong partnerships with our dealers as well as the brands we work with. This platform is another step towards achieving that goal. Stay tuned for more updates as we continue to expand and improve the platform.
For more information or to get started with the training, please reach out.